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"I called and made an appointment to have my 2014 Mercedes GLK350 serviced. The lady that answered the phone very professional. When I arrived on 8/7/2019, I was addressed by name. I loved it! Better yet, my service was explained to me, so I knew exactly what I was paying for and why it was important.
My service was very professional, affordable, and everyone that I came in contact with was friendly and professional. I was worried that people would assume that everyone that drove a Mercedes, just had money laying around to pay high prices for service (dealerships). But this was not the case with Rennen.
I recommend Rennen, especially to women that may not know much about cars (service explained in detail). Thank you Rennen and see you next year for my yearly service!"
~ Sergio sans
"Great repair shop was in a bit of a situation needing a part for my car and they were not only the closest to me, but were able to get the part the fastest. I even called the dealership and it would have taken them longer to get the part! Very glad they were able to help me out, seemed like an overall great staff from the nice young lady up at the front desk to Stephen who was able to get the part for me very quickly. Very thankful I called them and would recommend giving them a call if you need anything!"
~ Josh Jackowski
"If I could give them a 10 star I would! I have been using Rennen for 13 years!!! They always get me right in and get the work done quick! They have never overcharged me for something that doesn't need to be done at the time. The whole staff is amazing and friendly!! They know their stuff when it comes to import cars!"
~ Carrie Damaska
"Great repair shop. These guys are experts at fixing anything. They KNOW cars. Steve could tell me every recall on my car without looking it up. He knew all the common problems with the make and model of my car. I was quoted a price to fix my car's problem and the final price was $400 LESS! These guys are not only fair but they're HONEST!! Something very rare in car repair in my experience, and I'm 64 years old. I trust these guys explicitly with my car. If I have any question about what's going on with my car these guys know the answer. Very impressive knowledge and ability to fix any car. They're not cheap but when they diagnose it's the correct diagnosis and when they fix something it's FIXED."
~ Tom Gilmore
"Before bringing my Audi to Rennen Imports, I had a pretty bad experience with another auto repair shop. They took my car in and didn't give me a diagnosis until a full week later. Even then, they billed me for cheap parts that broke within my vehicle about 3 weeks later. It was a nightmare.
My experience with Rennen Imports was the complete opposite. When I walked in the shop, Stephen took care of me and not only listened to the issues I was having with the vehicle, but carefully explained the details behind the issues. Within hours, the car was fully diagnosed rather than a full week later, and Stephen even printed out the cost and repair estimates for me so that I could budget accordingly. Within a full day, the repairs were completed and the car has been running in excellent shape ever since. The process took all of 2 days!
Overall, Rennen Imports is an excellent repair shop. I have been to several auto shops that specialize in German repair, and I can truthfully say that none of them have been as honest and as reasonably priced as Rennen Imports. As successful as this shop is, they work tirelessly to make sure each and all of their customers are satisfied. The environment is very welcoming, the service is quick, and the repair work is excellent. I highly recommend this shop, and I will be bringing all of my repair work there in the future! 10/10"
~ Paul Ghaly
"I always have an excellent experience at Rennen. I have been taking my vehicles here for service during the past several years and am very satisfied with all of the work done on my cars. They are very nice people with a strong work ethic and they do a fantastic job. I would highly recommend Rennen to anyone looking for a place to have their vehicles serviced."
~ George Lazenby
"Most honest no nonsense people around. I'm going to always buy cars they service so I can always go to them. I'm a mom and get sick of the run around at the dealerships but these guys are amazing and are very transparent."
~ Vanessa Abraham
"I was very pleased with the service I received for my Boxter. They were super friendly and communicated with me every step of the way. They were exceptionally knowledgeable about my car and the issues I was having with it. I felt as if their prices were fair (as fair as is possible when you are fixing a Porsche, lol). I appreciated their kindness and sense of humor too! I can't see me going anywhere else for service now that I have found them."
~ Artistic Florist - Local Guide
"Professional service, exceptional knowledge of European and specialty vehicles. Fair pricing. You will not leave disappointed. They do a very good job and make sure your car is running well when done. No complaints after using these folks many times with different vehicles over the years. Highly recommend!"
~ Heidi Harris
"Staff is professional and very knowledgeable. No pushy sales tactics, just simple, honest recommendations. I will continue to service all of my cars there."
~ Abe Liverio